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AICS SERVICE DELIVERY RESULT
2021 PARTICIPANTS SURVEY
A survey was sent to all AICS participants to get their scores on how they believe AICS and its Staff are performing in terms of meeting their service need as this survey gave an indication to our team on the areas that we need to improve on or the areas that we all excelling in. This survey was sent to the participants where they were asked 10 questions as per the graph above. Majority of them responded and Its an extremely proud moment for the AICS Team to share that we have scored an overall percentage of 99.9 % on the quality of service we provide to our participants. Thank you to all our participants for trusting on us and appreciating our services. Thanks to all the support workers for the amazing work they all do with their participants as the survey speaks for itself that our participants are extremely satisfied and pleased with what we do for them and their families.